Your Wellbeing Is Our Priority

On 99db Responsible Gambling
Keep It Fun, Keep It in Control

Betting should be a form of entertainment, not a burden. 99db believes every player should know their limits — and stick to them. We're always here to help you play responsibly.

Sign Up Get Help
18+
For adults only
24/7
Support Services Available
72H
Self-Exclusion Activates
100%
Free Support

Caution: Betting can be addictive. If you feel it's becoming a problem, please support@99db.wsto get in touch or activate self-exclusion on your account.

Responsible Gambling Our Tools

99db's dedicated features to help you play safely and stay in control

Deposit Limit Settings
Set your own daily, weekly, or monthly deposit limit. Limits take effect immediately once set — they're easy to lower, but increasing them requires a 24-hour waiting period.
Session Time Limits
Decide for yourself how long you spend on the platform each day. Once your set time is up, the system will automatically notify you and log you out if needed. Sticking to a time limit helps build healthier habits.
Cooling-Off Period
If you feel like you need a break, you can temporarily suspend your account for anywhere between 24 hours and 30 days. During this period, betting and deposits will be disabled. Once the cooling-off period ends, your account will reactivate automatically.
Self-Exclusion
If you feel your situation is serious, you can close your account for 6 months to 5 years, or permanently. Once self-exclusion is active, it cannot be reversed under any circumstances. This is a strict safeguard — and it exists for your benefit.
Betting History Review
View your full betting history, deposit and withdrawal records at any time. Analyze your own patterns to understand how much time and money you're spending. Knowing the facts is the first step to staying in control.
Age Verification System
Age is strictly verified during registration and the KYC process at 99db. No one under 18 is permitted to use the platform. Parents and guardians should remain vigilant to protect underage members of their household.
About Responsible Gambling

Betting is entertainment — not an addiction

At 99db, responsible gambling is not just a rule — it is our core philosophy. We believe online betting can be a legitimate form of entertainment, but only when enjoyed in a controlled and mindful way. When millions of people in Bangladesh come to 99db, our responsibility is to provide them with a safe, transparent, and responsible environment.

The golden rule of responsible gambling is simple — never bet more than you can afford to lose. Betting should be a form of entertainment, like going to the cinema or watching a match. It should never be seen as a way to make money or recover past losses.

How to Bet Responsibly

At 99db, we recommend following a few simple guidelines for responsible gambling. These are designed to keep betting enjoyable and help you avoid potential harm:

  • Set a Budget: Set a fixed budget for betting each week or month — and stick to it, no exceptions.
  • Set a Time Limit: Decide in advance how long you'll play. Spending hours in front of a screen is not healthy.
  • Accept the loss: Losses are a normal part of betting. Avoid the urge to chase them with more wagers.
  • Stay Clear-Headed: Never bet when you're angry, frustrated, or under the influence. Make decisions with a clear head.
  • Keep Life in Balance: Keep betting in balance with your family, friends, and work life.
  • For Entertainment Only: Remember, betting on 99db is about having fun — not making a living.

When Betting Becomes a Problem

Sometimes recreational betting can become a problem — and it happens gradually, making it hard to notice on your own. 99db wants you to stay self-aware. Watch out for these warning signs: lying or hiding how much you're betting, feeling the urge to bet more after a loss, losing focus on family and work, or using savings and borrowed money to bet. If any of these are showing up in your life, reaching out for help at the right time is the wisest thing you can do.

99db's responsible gambling section is here to connect you with the right support at the right time. Our support team is available 24/7, every day of the week.

Healthy Betting Indicator

Staying Within BudgetHigh Priority
Time ControlHigh Priority
Accepting LossesHigh Priority
Life BalanceModerate
Keep in mind

Betting is never a guaranteed source of income. Past wins are no promise of future results. Always play within your means.

Emergency Support
support@99db.ws
Live Chat — Available 24/7
Response Time: Within 24 Hours

Problem Warning Signs Recognize

If any of these signs appear, seek help as soon as possible

  • Betting Beyond Your Means Using money meant for food, rent, or essential expenses to place bets is a serious warning sign. Your betting budget should always come from funds you can genuinely afford to lose.
  • The Urge to Chase Losses Repeatedly betting to try to recover lost money is one of the most dangerous patterns in gambling. It creates a cycle that becomes increasingly hard to break.
  • Hiding Behaviour from Family and Friends Lying or hiding how much you bet is a sign that, on some level, you already know something isn't right. That's the right moment to seek help.
  • Feeling restless when unable to bet Feeling anxious, irritable, or restless when you cannot bet may be a sign of addiction.
  • Neglecting Work & Studies Thinking about betting so much that it becomes difficult to focus on work, studies, or professional responsibilities.
  • Betting with Borrowed Money Borrowing money from friends, family, or financial institutions to fund betting is a clear sign that things have reached a critical point.
  • Poor sleep & declining health If betting is causing you to lose sleep, skip meals, or stay up through the night — and your physical health is suffering — take a break immediately.
  • Strained Personal Relationships If betting is causing arguments with family, straining friendships, or leaving you feeling isolated, it has gone beyond entertainment.

Yourself Verify

Use this short questionnaire to get a sense of your betting habits

Self-Assessment Questionnaire
Answer each question below honestly. This information is for your eyes only.
1. Did you bet beyond your set budget last month?
2. After a loss, do you feel the urge to bet again straight away?
3. Is betting affecting your daily life or family?
4. Have you ever lied to someone about how much you bet or how long you spent betting?

Protection Tools How to use

Follow these simple steps to activate responsible gambling tools on 99db

1
Log in to your account
Log in to your 99db account and click the profile icon in the top right corner.
2
Go to Settings
Go to "Account Settings" and find the "Responsible Gambling" section.
3
Set Limits
Select a deposit limit, time limit, or cooling-off period and set your preferred value.
4
Confirm
Confirm your changes. Deposit limits and self-exclusion take effect immediately. A confirmation will be sent to your email.

Steps to Activate Self-Exclusion

1
Contact Support

Contact us via live chat or email support@99db.ws with the subject line "Self-Exclusion Request".

2
Choose a Duration

6 months, 1 year, 3 years, 5 years, or permanent — choose whatever works best for you.

3
Identity Verification

Your identity will be confirmed for security purposes. This is entirely for your own protection.

4
Takes Effect

Self-exclusion will take effect within 72 hours of your request, and a confirmation will be sent to your email.

Important Information

Reducing your deposit limit takes effect immediately, but increasing it requires a 24-hour waiting period.

Any attempt to open a new account during an active self-exclusion period will be rejected.

Any funds in your account during the cooling-off period remain safe and will be available once the period ends.

Self-exclusion cannot be lifted before the set period ends — it's designed that way to protect you.

All responsible gambling services are provided completely free of charge and in full confidence.

Any account identified as belonging to someone under 18 will be closed immediately.

Occasional FAQs

Frequently Asked Questions About Responsible Gambling

No — activating self-exclusion does not affect your account balance. Your funds remain completely safe, and you can withdraw them once the self-exclusion period ends. If you'd like to request a withdrawal while self-exclusion is active, please contact our support team.

Yes, lowering your deposit limit takes effect immediately. However, increasing it requires a 24-hour waiting period for your protection — this is intentional, to prevent impulsive spending decisions.

No, these are two different things. A cooling-off period is a temporary break — anywhere from 24 hours to 30 days — after which your account reactivates automatically. Self-exclusion, on the other hand, is a long-term commitment (6 months to permanent) that cannot be reversed before the period ends.

Start by having an honest, compassionate conversation with them — offer help without pressure or judgment. Let 99db's support team know as well; we're here to assist family members too. If needed, consider seeking guidance from a professional mental health specialist.

Yes, all of 99db's responsible gambling services — deposit limits, time limits, cooling-off, self-exclusion, and support — are completely free of charge. There is no fee for using any of these tools. Your wellbeing is our priority.

Date of birth is verified at registration. The KYC process then requires a national ID or passport to confirm age. Any account suspected of belonging to a minor is immediately suspended and investigated.
Gamble Responsibly

Join 99db — Safe & Responsible

We're more than entertainment — we're here for you. Sign up at 99db and access all responsible gambling tools, completely free.

By registering, you agree to our Terms & Conditions and Privacy Policy You agree. For 18+ only.

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