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99db Privacy Policy —
Your data, our responsibility

We believe protecting your personal data is not just a legal obligation — it is our ethical responsibility. This privacy policy explains what information we collect and how we use it.

Last updated: January 2026
Language: English
SSL Encryption Active
GDPR compliant

Your rights: If you have a 99db account, you can request to view, correct, or delete your stored data at any time — email us at support@99db.ws.

In data protection Our Commitment

A quick overview of the key pillars of the 99db privacy policy

Encrypted Protection
All your information is protected with SSL/TLS encryption. Everything from transactions to personal details is transmitted through encrypted channels.
Never Sold to Third Parties
Your personal information will never be sold or rented. Your data is not shared with advertisers or any unrelated third parties.
Your Controls
You can view, update, or delete your information at any time. We process all requests within 7 business days.
Secure Data Storage
All data is stored on internationally certified servers. Security and integrity are maintained through regular audits and backups.
Minimal Data Collection
We only collect information that is strictly necessary to provide our services. We do not gather personal data beyond what is needed.
Transparency in Bangla
Our privacy policy is written entirely in Bangla so every user in Bangladesh can understand it with ease. There are no hidden terms.
Contents
1

Introduction & Scope of the Privacy Policy

99db (www.99db.ws) is a trusted online Sports Betting and gaming platform in Bangladesh. We take our users' privacy seriously. This Privacy Policy explains in detail what information 99db collects, how it is used, and the steps we take to keep your data safe.

This Privacy Policy applies to the 99db platform's website, mobile app, and all related services. By creating an account or using the platform, you are considered to have read and accepted this Privacy Policy.

Important: This Privacy Policy governs our Terms & Conditions— and must be read together with it. Both documents together govern the relationship between you and 99db.

We comply with GDPR (General Data Protection Regulation) and applicable local laws. All personal data processing is guided by the principles of fairness, transparency, and purpose limitation.

2

What data we collect

99db only collects information that is necessary to provide a safe and quality service. A breakdown of the data we collect by category is provided below:

Information Collected at Registration:

  • Full name (as on national ID)
  • Date of birth (for age verification)
  • Mobile Number & Email Address
  • Current address
  • Preferred payment method

During KYC Verification:

  • National ID (NID) or Passport Copy
  • Selfie photo (holding your ID)
  • Proof of address (utility bill or bank statement)

Automatically collected information:

  • Device type, operating system, and browser information
  • IP address and approximate location
  • Platform activity & betting history
  • Login and logout times and dates
  • Cookies & Session Data
Data Type Purpose Mandatory
Name & Date of Birth Identity Verification & Age Confirmation Yes
Mobile number OTP verification & communication Yes
Email Address Notifications & Account Security Yes
NID / Passport KYC Verification (required for withdrawals) When KYC limits are exceeded
IP address Security & Fraud Prevention Automatic
Betting History Service improvement & responsible gaming Automatic
3

How Your Data Is Used

99db uses the information it collects for the following purposes. Each purpose is clearly defined, and we never use your data beyond what has been approved:

  • Account management: For registration, login, password reset, and account security.
  • Identity & age verification: To prevent fraud and underage access, in accordance with international KYC guidelines.
  • Financial transaction processing: To process deposits, handle withdrawals, and maintain transaction records.
  • Customer support: To resolve your issues and complaints promptly and effectively.
  • Fraud Prevention: To detect suspicious activity and maintain the security of the platform.
  • Responsible Gaming: To monitor your betting patterns and identify problematic behavior early.
  • Service Improvement: To improve platform functionality and enhance the user experience.
  • Legal compliance: To meet regulatory requirements and fulfil legal obligations.
Advertising-related: We never sell your data to advertisers. 99db may send you promotional emails, but you can unsubscribe at any time.
4

Data Retention & Retention Periods

99db retains your data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements:

Data Type Retention Period Reason
Account Information For the duration of account activity + 5 years Legal obligation
Financial transactions 7 Years Audit & Regulatory Compliance
KYC Documents 5 years after account closure Anti-Money Laundering Law
Log & Session Data 90 days Security Monitoring
Customer Support Contact 3 Years Service Improvement
Marketing preferences Until unsubscribed User Consent

Once the retention period ends, your data is securely deleted or fully anonymized, following international data destruction standards.

5

Sharing data with third parties

99db does not sell or rent your personal information for advertising purposes. However, data may be shared in limited circumstances, including the following:

  • Payment Providers: Only the information necessary to process transactions is shared with bKash, Nagad, and Rocket. These providers operate under their own privacy policies.
  • Security & fraud prevention services: Trusted third-party systems may be used to detect suspicious activity.
  • Legal obligations: We may be required to disclose information in response to a court order, government investigation, or a valid request from a regulatory authority.
  • Business changes: In the event of a merger or acquisition, data may be transferred, but the new party will be required to honour this Privacy Policy.
Our commitment: Whenever information is shared with third parties, we ensure they maintain the same standard of protection for your data. Data protection agreements are in place with all third parties.
6

Cookies & tracking technologies

Cookies and similar tracking technologies are used on the 99db website and app to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

  • Essential Cookies: For login sessions, security tokens, and core platform functionality. These cannot be disabled.
  • Functional Cookies: To remember your preferences, language settings, and login details.
  • Analytics Cookies: To analyse platform usage and improve our services. Data is collected anonymously without identifying individual users.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the platform.

7

Your Data Rights

As a 99db user, you have several important rights over your own data. To exercise these rights, email us at support@99db.ws.

Your Data Rights

Your rights under GDPR and international standards

Right to Access
You can find out at any time what information we hold about you and how it is being used.
Right to Rectification
You may request corrections to any inaccurate or incomplete information. We will apply the updates within 7 business days.
Right to erasure
If you close your account, you may request deletion of your data beyond what we are legally required to retain.
Right to Restrict Processing
You may request that we limit the processing of your information under certain circumstances.
Right to data portability
You have the right to receive your data in a structured, machine-readable format.
Right to object
You may object to your information being used for specific purposes, particularly in relation to marketing communications.
How to Exercise Your Rights

How to Exercise Your Data Rights

Follow the simple steps below to exercise any of your data rights. We typically respond within 7 business days.

Email Us: support@99db.ws
Subject: "Data Request – [Your Username]"

1
Submit Request

Email us at support@99db.ws with "Data Request" in the subject line, along with your registered email address and username.

2
Identity Verification

For your security, we'll verify your identity — typically via OTP or by contacting your registered mobile number.

3
Processing

Our team will review your request and take the necessary action. Complex requests may take up to 30 days to process.

4
Outcome Notification

Once your request is completed, a confirmation will be sent to your email. If we are unable to fulfill a request for any reason, we will explain why.

In this section
8

Minor protection

99db strictly refrains from providing services to anyone under the age of 18. We do not knowingly collect or process data belonging to minors.

  • Age verification is mandatory at the point of registration.
  • Age is verified as part of the KYC process.
  • Any account suspected of belonging to a minor will be suspended immediately.
  • If a minor's data is identified, it is deleted immediately.

If you believe your child is using 99db, please contact us immediately at support@99db.ws. We will act promptly.

Responsible Gaming: To learn more about minor protection and responsible gaming, visit our Responsible Gaming View page.
9

Data Security Measures

99db uses industry-leading security technologies and processes to protect your personal information. The core components of our security framework are:

  • SSL/TLS Encryption: All data transmissions are secured with 256-bit SSL encryption.
  • AES-256 Encryption: Sensitive data stored in the database is encrypted with AES-256.
  • Two-Factor Authentication (2FA): An additional layer of security for account access.
  • Firewall & DDoS Protection: To prevent unauthorized access and cyberattacks.
  • Regular security audits: Regular penetration testing conducted by third-party security experts.
  • Staff Training: All staff receive regular data protection training.
  • Incident response plan: In the event of a data breach, affected users will be notified within 72 hours.
Warning: No method of transmission over the internet is 100% secure. Keep your password strong, never share it with anyone, and avoid logging in from unfamiliar devices.
10

Privacy Policy Updates

99db reserves the right to update this Privacy Policy as needed. Changes may be prompted by legal updates, changes in the scope of our services, or security improvements.

  • For significant changes, advance notice will be sent to your registered email.
  • Minor updates will be announced on the platform's notice board.
  • The "Last Updated" date at the top of this page will always reflect the most recent revision.
  • Continued use of the platform after any changes constitutes acceptance of the updated policy.
  • If you disagree with any changes, you have the right to close your account.

We recommend reviewing this Privacy Policy regularly to stay informed of any updates.

11

Contact & Complaints

For any questions, concerns, or complaints regarding this Privacy Policy, please contact our Data Protection team:

Email Support
support@99db.ws — typically responds within 24 hours
Live Chat
Log in to the platform and chat with us directly — available 24/7
Response Time
General queries: 24 hours | Data requests: 7 business days | Complex requests: 30 days

If you are not satisfied with our response, you may file a complaint with the relevant data protection authority in your country. We take all legitimate complaints seriously.

Safe & Trusted

Your data is safe — right now Join 99db

You've read our privacy policy and seen how transparent we are. Go ahead and register with confidence — welcome to Bangladesh's most trusted betting platform.

Register Now Log In

By registering, you agree to our privacy policy and Terms & Conditions By continuing, you fully agree. For users aged 18+ only.

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